Cookies & Privacy Policy
HOW WE USE YOUR DATA
We are committed to protecting your privacy. It is important that you understand how we look after your personal data in accordance with data protection legislation. This privacy policy outlines how the Design Council will use, store and share your personal data and supplements any other fair processing or privacy notices provided to you from time to time.
If you have any questions in relation to this policy or generally how your personal data is processed by us, please contact us at: info@designcouncil.org.uk.
WHO ARE WE?
In this privacy policy, the terms "we", "our", and "us" are used to refer to Design Council (registered charity number is 272099) whose registered address is at Design Council, c/o Sayer Vincent, Invicta House, 108-114 Golden Lane, London EC1Y 0TL.
We are a controller of your data which means that we are responsible for looking after it. We will use your personal data fairly, lawfully and in a transparent manner, and in accordance with the Data Protection Laws. This website is not intended for children, and we do not knowingly collect data relating to children.
WHAT IS PERSONAL DATA?
Personal data is any information that tells us, or may tell us, something about you. This could include information such as your name, contact details, date of birth and bank account details.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We may collect the following personal data categories about you:
- Personal Contact Data such as name, title, telephone number and address (including billing address and email addresses).
- Financial Data such as bank account and payment card details.
- Miscellaneous Personal Data which may include nationality, job title and workplace.
- Technical Data such as your internet protocol (IP) address and your time zone and location.
- Usage Data such as information on how you interact with and use our website.
This data is only collected when it is needed for a clear purpose, as described below (see section 8).
In certain circumstances, our collection of the different categories of data set out above may include the collection of Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). For example, we may collect information about your ethnicity where relevant for determining whether we are meeting our targets in reaching a diverse range of individuals with our services.
WHERE DO WE GET THIS PERSONAL DATA FROM?
Your interactions with us: We collect your personal data directly from you by post, phone, email or otherwise, such as by filling any forms on our website or if you have a query in relation to a ticket you have purchased for an event we are organising.
Our interactions with relevant third parties: We may also collect your personal data through relevant third parties such as:
- Technical Data from analytics providers such as Google, Adwords and Meta.
- Financial Data from payment service providers such as Stripe.
- Personal Contact Data and Financial Data from Organisations we collaborate with to organise ticketed events such as Vfairs, Stitch and the World Design Organisation.
Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data and Usage Data about your browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. For information on cookies we use on our website, please see below for details.
COOKIES
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie key | Domain | Cookie type | Expiration | Description |
__cf_bm | .vimeo.com | Third-party | 30 minutes | Strictly Necessary. This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
_gid | .designcouncil.org.uk | First-party | 1 day | Performance.
This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews. |
_ga_1VPWDB4ZNS | .designcouncil.org.uk | First-party | 1 year 1 month | Performance.
This cookie is used by Google Analytics to persist session state. |
_gat_UA-15330940-1 | .designcouncil.org.uk | First-party | 54 seconds | Performance.
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
_ga | .designcouncil.org.uk | First-party | 1 year 1 month | Performance.
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
IDE | .doubleclick.net | Third-party | 1 year | Targeting.
This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. |
iutk | .issuu.com | Third-party | 6 months | Targeting.
Recognises the user's device and what Issuu documents have been read. |
mc | .quantserve.com | Third-party | 1 year 1 month | Targeting.
This cookie is usually provided by Quantserve to track anonymous information about how website visitors use the site. |
_gcl_au | .designcouncil.org.uk | First-party | 3 months | Targeting.
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services |
test_cookie | .doubleclick.net | Third-party | 15 minutes | Targeting.
This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies. |
_cfuvid | .vimeo.com | Third-party | Session | Functionality.
This cookie is used for purposes of tracking users across sessions to optimize user experience by maintaining session consistency and providing personalized services. |
vuid | .vimeo.com | Third-party | 1 year 1 month | Functionality.
These cookies are used by the Vimeo video player on websites. |
fe_typo_user | .typo3 | This information is stored only in your browser and is destroyed once your browser is closed. |
Functionality.
We use session cookies to record an individual users preferences that the user has specified, so that each time the user returns their preferences remain. Commonly this would be language settings, shopping carts, anything where you have indicated a preference. Where forms are used on the site, we hold the information in a session cookie so that we can improve the user experience on the site. Should a user, for example, forget to fill in parts of a form when submitting a form, we can auto-fill the values for those fields that have been filled in, thereby reducing the amount of fields a user needs to amend. | |
ll_fe_cookie_policy |
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| 7 days |
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WHAT IS THE LEGAL BASIS THAT PERMITS US TO USE YOUR PERSONAL DATA?
Under data protection legislation we are only permitted to use your personal data if we have a legal basis for doing so as set out in the data protection legislation. We may rely on the following legal bases to use your personal data:
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we rely on consent where we have obtained your agreement to use your personal data for a specified purpose.
- Where it is necessary to perform the contract we are about to enter into or have entered into with you.
WHEN WILL WE USE YOUR PERSONAL DATA?
We have set out below, in a table format, a description of how we plan to use your personal data, a brief summary of the relevant personal data used and which of the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose | Personal data used | Legal basis |
To support the processing of your ticket purchase for one of our events including: (a) supporting the management of payments, fees and charges (b) Collecting and recovering money owed to us
| Personal Contact Data Financial Data | (a) Performance of a Contract with you (agreeing to our terms when purchasing a ticket for our events) (b) Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms, privacy policy or any event we organise which you are attending (b) Dealing with your requests, complaints and queries – including in relation to any tickets purchased for events we organise (c) discussing potential ventures and collaborations with you
| Personal Contact Data Miscellaneous Personal Data Financial Data
| (a) Performance of a contract with you (agreeing to our terms when purchasing a ticket for our events) (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you)
|
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Personal Contact Data Technical Data Usage Data | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) |
To use data analytics to improve our website, services, relationships and experiences and to measure the effectiveness of our communications and marketing | Technical Data Usage Data | Necessary for our legitimate interests (to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To send you relevant marketing communications and make personalised suggestions and recommendations to you about services that may be of interest to you | Personal Contact Data Technical Data Usage Data | Consent, having obtained your prior consent to receiving direct marketing communications |
To carry out market research through your voluntary participation in surveys | Personal Contact Data Miscellaneous Personal Data Special Category Data | Necessary for our legitimate interests (to understand where our customers are from to determine whether we are meeting our targets in reaching a diverse range of individuals with our services, in order to develop our services to meet this goal).
For Special Category Data – Explicit Consent) |
MARKETING
You will receive marketing communications from us if you have requested information from us and have not opted out of receiving the marketing. You can ask to stop sending you marketing communications at any time by emailing us at info@designcouncil.org.uk or clicking the unsubscribe link at the bottom of our marketing emails.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We may share your personal data where necessary with vFairs LLC and the World Design Organisation for the purposes set out in section 8 above, and primarily in relation to supporting with managing and facilitating ticketed events we organise that you may attend.
HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?
We will only retain your personal data for as long as it is needed for the relevant purpose of processing. Once such period expires, we will securely and permanently delete your data unless we have statutory obligations to keep personal data for a longer period or where we may need your personal data for a longer period in case of a legal claim.
WHEN DO WE TRANSFER YOUR PERSONAL DATA OVERSEAS?
We may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK to countries which have laws that do not provide the same level of data protection as the UK law.
Whenever we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by ensuring that specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK. To obtain a copy of these contractual safeguards, please contact us at info@designcouncil.org.uk.
We may also transfer your personal data to countries that have been deemed by the UK to provide an adequate level of protection for personal data, namely sharing your personal data to the World Design Organisation based in Canada.
WHAT RIGHTS DO YOU HAVE?
You have a number of rights under data protection legislation in relation to the way we process your personal data. These rights are summarised below. If you would like to exercise any of your rights or find out more, please contact: info@designcouncil.org.uk.
In some instances, we may be unable to carry out your request, in which case we will write to you to explain why.
Your right of access | You have the right to request confirmation that your personal data is being processed and access to your personal data (through us providing a copy). |
Your right to rectification | You have the right to request that we rectify your personal data if it is not accurate or not complete. |
Your right to erasure | You have the right to ask us to erase or delete your personal data where there is no reason for us to continue to process your personal data or there is no compelling ground for us to continue to use our legitimate interests as the legal basis for processing. This right can also be exercised if the personal data has been processed unlawfully (i.e. in breach of data protection legislation) or if it is necessary to delete the personal data to comply with a legal obligation. |
Your right to restriction of processing | You have the right to ask us to restrict or block the processing of your personal data that we hold about you where you consider that: the personal data is inaccurate; our processing of your personal data is unlawful; where we no longer need the personal data but you require us to keep it to establish, exercise or defend a legal claim; or where you have raised an objection to our use of your personal data. |
Your right to port your personal data | You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in a commonly used electronic format |
Your right to object | You have the right to object to the processing of your personal data where we are relying on legitimate interests or exercise of a public interest task to make the processing lawful. If you raise an objection we will carry out an assessment to determine whether we have an overriding legitimate ground which entitles us to continue to process your personal data |
Automated decisions | You have the right to not be subject to automated decisions which produce legal effects or which could have a similarly significant effect on you, except in limited circumstances. We do not take automated decisions about you using your personal data or use profiling in relation to you. |
WHAT IF YOU HAVE A COMPLAINT?
If you have any queries or concerns regarding our processing of your personal data or would otherwise like to make a complaint, please contact us in the first instance using the following contact details: info@designcouncil.org.uk. We will do our very best to sort out the problem.
However, if you are not satisfied with our handling of any request by you in relation to your rights or concerns, you also have the right to make a complaint to our supervisory authority, which is the UK's Information Commissioner's Office. Their address is: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Please see www.ico.org.uk for further details.
CHANGES TO THIS PRIVACY POLICY
We will take all measures necessary to communicate any changes to this privacy policy to you and will post any updated privacy policies on this page.
This policy was last reviewed and updated in January 2025.